FREQUENTLY ASKED QUESTIONS

These are the most common question we receive from customers, if you don’t find your answer here or if you have a different question, please give us a call at (626) 281-2020.

We are able to file insurance claims for you. Upon your request, we will send you an invoice of your order for you to submit to your insurance company or Medicare, please contact our customer service for more details.

We have been in business since 2005, and have been delivering outstanding product prices as well as great customer service since then.

Our website is available to place orders 24 hours a day, 7 days a week, 365 days a year. Our customer service department is open MON-FRI from 9:00 AM to 5:00 PM USA Pacific Time.

For your convenience, we now accept American Express, Discover, Master Card, Visa, Certified Checks as well as money orders. Please note if paying by Certified Check or Money Order, your order may be delayed until we receive your payment.

We do not provide financing at this time.

You can order online, or simply call our Customer Service Line at 1-626-281-2020

Yes, we will provide shipping to your home within the continental United States and International. Please contact our customer service for more details.

For more details on our national and international shipping policy, please contact our customer service for more details.

The arrival date of your product will vary depending on the product and model you select and your place of residence. If in stock, most products are delivered to you in just five to seven business days.

No problem, you have up to 30 days to return the products for full refund or exchange. Note: The product must be in the same condition as it was delivered to you. All international sales are final.

Freight charges are your responsibility, unless the returned items were shipped to you in error.

All international sales are final; no product can be returned for full credit or exchange.

All returns must be accompanied by a RA (Return Authorization) number. If you need to return an item, please get in contact with a customer service agent to get your RA#. You can call: (626) 281-2020